Pikto in Canada see significant conversions with Taopix

March 20, 2020

Pikto, a well-known producer of photo products in Canada have announced a boost in conversions after switching to Taopix as their photo personalisation & gifting software provider.

Pikto was founded in 2003, we are artists with a shared love of photography and craftmanship. During the last 16 years, we’ve handcrafted millions of photo products including high end photo albums and photobooks, décor, cards and photo gifts. We have a wide range of customers including commercial print customers, photographers, hobbyists and consumers."

Andre Souroujon, President at Pikto

“We heard about Taopix in 2009 and at the time we used a very simple type of software. We monitored Taopix closely and saw that they were constantly developing and adding new features. We knew that it would be a good fit for our business to move to Taopix eventually. Ultimately the ease of use for our customers, and the smooth creation and purchasing journey is what made us decide to switch over to Taopix.

As an e-commerce business, we wanted to ensure that our software was not causing friction or points of frustration for our customers, but rather supporting them and making their experience a simple and fun one. We knew that with our previous platform our customers experienced a lot of pain points and with Taopix these pain points were no longer a problem. Introducing Taopix to our customers was an easy process. We have seen significant increases in conversion rates and a large decline in support tickets logged by our customers since switching over to Taopix too.” Continues Souroujon.

It's fantastic to hear such an outstanding response from Pikto's user base since moving over to Taopix. It's been a pleasure for us working together with Pikto as they continue to innovate and inspire, and we look forward to a continued successful partnership long into the future."

Michael Carey, Business Development Manager at Taopix

For further information on Pikto, please visit www.pikto.com.

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